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DIY Accounting Spreadsheets Questions and Answers The accounts software packages have been designed to be easy to understand and use accounting spreadsheets, clients require little or no support as they require little or no knowledge of bookkeeping or keeping accounts. We welcome your questions and comments and are happy to share in this section the most common questions we are asked such as:- Q.1 We purchased company documents online last Tuesday and am still yet to receive them in the post. Please advise me when these will arrive. A 1 After payment on the secure paypal site you are returned to the DIY Accounting site to the download page and download the purchase direct to your computer. This may not always happen when paying by credit card and so every customer is sent a thank you confirmation email the same day containing the link to the page where you can return to the download page. If you have not received this email it may be in your Spam folder or you may have entered a wrong email address in paypal in which case please forward a copy of your paypal notification of payment and we will resend the link to that email address We are happy to provide both technical and operational support to ensure your venture into book keeping with DIY accounting software systems are as smooth and difficulty free as possible. If you wish to ask a question please post your question in the DIY Accounting Teneric forum at http://forums.teneric.co.uk/diy-accounting/ DIY Accounting User Guides: With each of our accounting spreadsheet business accounting software and payroll software is a comprehensive DIY Accounting user guide which should be downloaded from the confirmation page all purchasers are directed to after payment. The User guides are clear and concise, easy to read with step by step instructions to make your book keeping as smooth as possible. |
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DIY Accounting Limited
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